Founded in 1974 as a small, family-run packaging company, Group O has expanded into a multi-faceted BPO specializing in:

• Secondary Packaging Materials, Service, and Equipment
• 3PL Warehousing Services: Kitting, Fulfillment, Forward & Reverse Logistics
• Testing Labs and Services: Destructive & Non-Destructive Device Testing, Provisioning, and ISTA Testing
• Payment Solutions: Rebates, Refunds, Reimbursements, and Reward Programs
  

Headquartered in Milan, Illinois and with facilities throughout the U.S., Group O employs more than 1,000 professionals with industry experience optimizing operations and boosting customer acquisition, retention, engagement, and satisfaction.

Our robust technology, commitments to quality and service, and our ability to provide customized solutions is what sets Group O apart from our competition.

Group O’s growth can be credited to our willingness and ability to evolve alongside our clients to deliver end-to-end solutions with a single point of contact. Our innovative approach, entrepreneurial spirit, and sustainable mindset helps us deliver the very best for our customers.